Archives For July 2009

What Is Your Brand?

July 28, 2009 — 1 Comment

What is your target market’s perspective of you and your business? What is your brand? Everything you do in your business and in your personal life affects your brand. Your brand includes everything from the clothes you wear and the car you drive to the words you say and the way you deliver your services. Everything in one way or another promotes or devalues your brand.

You already have a brand even if you haven’t tried to create one. If you are always late for appointments, then being chronically late is part of your brand. If you always return phone calls within a 24-hour period, then responding quickly to prospects and clients is part of your brand.

There are two sides to your brand:

1. The core of your brand is your vision statement, your mission, your personality, your values, skills and abilities. Authenticity in these areas is the key to developing a great brand. Know what you stand for and make sure your target audience knows what you stand for.

2. What the public sees is the other part of your brand. This includes your website, logo, colors, product packaging, etc. This is the part that most people focus on when developing their “brand”.

Make sure you have the core of your brand and the external aspects of your brand in place so you control the public’s perception of you and your business before they create their own perception. It is up to you to take control of your brand and the public’s perception of you, your business, your product or your service. What do you want that perception to be?

The Business Cycle

July 20, 2009 — Leave a comment

When is the economy going to get better? Regardless of what the media tells you or the local experts tell you, nobody knows. We are just in another business cycle that we have to deal with until the recovery begins. Don’t believe me? Just study history.

Dr. Clement Jugular was the first to come up with the theory of business cycles in the late 1800s. History has proven this theory to be correct. He stated that fluctuations in the economy go from long-term growth to periods of rapid economic growth to periods of relative stagnation or decline. Later Austrian economist Joseph Schumpeter stated there are four stages: 1. Expansion, 2.Crisis, 3. Recession, 4. Recovery.

Nobody will argue the fact that we are in a recession. The good news is we are on our way to recovery given the theories stated by Jugular and Schumpter. And regardless of how hard politicians on both sides of the aisle try to “fix” everything, we will get through this.

Are you “waiting” on the recession to end or are you being proactive? Are you looking for ways to make sales and grow your business now? Or are you making excuses and telling yourself business is down “because of the economy”?

Throughout history in economic downturns, people have said, “But this time is different. I have never seen anything like this before.” It’s true we live in a different world. But it is a world filled with opportunity for growth, innovation, and new ideas. Technology and the way everybody is connected to everybody else in the world is providing more opportunity for expansion and innovation than at any other time in history. But the thinking that got us here will not get us out of this.

Now is the time for innovation. Now is the time for new thinking. There is as much opportunity now as there ever has been but it may be a little harder to find. It may mean (and please forgive me for suggesting this) that you have to work a little harder. You may have to learn new ways of doing things and adopt new ways of thinking.

Here are a few suggestions for things you can start doing today:

1. Personal development, continuous education and self-improvement. Commit to doing something that will increase your knowledge of your business or improve you skills in sales, marketing, money management, business, etc. Read a book. Learn one new thing this month.
2. Don’t waste time thinking about what others are saying or what the media is saying about the current state of the economy. Figure out where you are now, focus on where you want to be and take the necessary steps to get there. Develop a clear, compelling vision, take action, and forget the naysayers.
3. It is our responsibility as consumers to buy quality products and services that we need. It is our responsibility as business owners to produce quality products and services that people want to buy.
4. Exercise, taking time for yourself, and eating right can help you overcome stress and keep you healthy enough to deal with your current situation.
5. Take responsibility. Don’t blame the economy. Take responsibility for your own success.
6. Stop whining about everything and do something. We have been through worse times in this country and have always worked through it. (Read number 2 again)

Obsessed

July 13, 2009 — Leave a comment

As many of you know, in addition to running my business, I am also a musician. One of the events that I attend every year is the Chet Atkins Appreciation Society Convention at the Sheraton Music City in Nashville, Tennessee. Top guitarists in all musical styles from around the world attend this event and it attracts around 1500 – 2000 participants. While attending the convention last week, one of the guitarists that really got my attention was Smokin’ Joe Robinson. When Joe was 16 years old, he won the $250,000 grand prize in a talent contest in Australia called Australia’s Got Talent. He is 18 years old now. You can check out one of his performances here on YouTube.

During one of the workshops at the event, Joe talked about how he would get up at 4:00 every morning and practice for 2 hours before going to school and then practice again for 2 hours that evening after school. He said you almost have to be obsessed with playing guitar. It has to be your total focus. That’s how you achieve that level of mastery with guitar. He now makes his living touring the world playing fingerstyle guitar.

The dictionary defines obsession as – “the domination of one’s thoughts or feelings by a persistent idea, image, desire, etc.” Are you obsessed with your business? I believe you need to be if you want to achieve success in your business.

We have all heard we should follow our dreams. We have to be passionate, etc. Both of these things are important but sometimes that may not be enough. Sometimes you may need to get a little obsessed. Don’t get me wrong. I do believe in pursuing life balance. But at the same time, you thoughts should be focused on how you can make your business better. How can you be more successful in your business? Are you willing to pay the price to achieve that success? Are you willing to get up earlier and stay late? Are you willing to turn off the television so you can keep your focus on your business?

For the most part, having your own business is very difficult but very rewarding. It takes courage, dedication, perseverance, and hard work. It also takes being obsessed. Being in business for yourself and being an entrepreneur is a lifestyle. It is rarely something you can “turn off” at 5:00 every day. Some days you can do this but most days you cannot. There are exceptions to this and if you are the exception, then congratulations. But do understand that the rest of us will have to be obsessed with our business sometimes.

Are you obsessed with your business? Are you willing to get up earlier and stay later to make it work? Doing what you love and having a passion for what you are doing is important, but sometimes you need to be a little obsessed to get to the next level.

What is the purpose of creating your own unique brand? The main objective of creating a brand is to create a relationship of trust. What do your prospects think of when they hear someone mention your name? Do they see a person who delivers value every time or do they see someone who is misleading and not trustworthy? Your logo, your colors, the clothes you wear,the way you walk, and the way you talk play a part in the public’s perception of your brand. All of these things come together to create your unique brand. In other words, everything you do and everything you say contributes negatively or positively to your brand.
One component of your brand that most people never think about is people who will never buy your product or service. The people you do not serve are a part of your brand. It’s very important to be clear on this. We are always trying to serve our target market or our core group that wants our product or service. Are you clear on who does not want and will never want your product or service?
I see business owners attending networking functions that will never give them a return on their investment of time. They are attending events that do not attract their ideal client. Knowing what you don’t want and knowing the market you are not meant to serve is an important aspect of your brand. It will save you a lot of time and a lot of heartache if you take the time to get clear on this. We like to think that everyone is a potential client or prospect but that is just not true. Make sure your focus is on organizations, events, networking functions, etc. that attract your ideal client.
Take a few minutes and make a list of people, businesses, and organizations you either don’t serve or that you don’t want to serve. You may be surprised to find you have been spending time with the wrong crowd.